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Methods used to improve the performance of health care delivery systems with emphasis on patient care cost, access, and quality. Adaptation of lean and six-sigma to rapid and continuous health care systems improvement through organizational and process transformation. Fundamentals of scheduling, staffing, and productivity in health systems employing simulation and optimization. Health care policy and management.

Prerequisite: ³§°ÕÌý372 and ±õ³§·¡Ìý352 and ±õ³§·¡Ìý361, and ±õ³§·¡Ìý441 or equivalent courses.

Typically offered in Fall only